This is the Western Australian government-approved course for individuals seeking to achieve Approved Audiometric Officer (AAO) status with WorkCover WA.
The Audiometric Officer Course delivers comprehensive training in the skills and knowledge required to conduct accurate assessments to the specifications required by the rigorous WA government worker’s compensation authority (WorkCover WA). Course dates below.
Audiometric Officer Course Lite:
PLEASE NOTE: Due to the high demand for public courses this option is not available until further notice.
Fast and flexible course option, presented to 4 students at your workplace over 4 days. Contact Lynne for information.
Audiometric Officer Course Refresher:
Fast-pace training over 2 days to regain AAO status after lapsed approval with WorkCover WA. Contact Lynne for further information.
This refresher option is only available for those who have undertaken training within the previous 5 years. Those who trained earlier should attend the 5-day Audiometric Officer Course.
The course runs from Monday to Friday, commencing at 9.00am and finishing by 4.30pm on most days. On Friday there will be an earlier finish (by around 3.30pm).
The course venue is Boulevard Centre at 99 The Boulevard, Floreat (in Perth, WA).
The Audiometric Officer Course provides comprehensive, best practice training in the audiometric skills and knowledge required to conduct hearing assessments according to the requirements of WorkCover WA – the Western Australian government compensation authority.
The primary aim of the course is to prepare students for their application to obtain the qualification of Approved Audiometric Officer (AAO) with WorkCover WA.
While conducting a hearing test can be seen as simply “pressing a few buttons” there is far more involved in completing the task accurately and according to best practice. Our aim in this course is to produce “thinking” graduates who have the confidence and ability to consistently obtain accurate results and make correct decisions in routine and challenging testing situations.
The Audiometric Officer Course is taught to small-medium sized groups. This allows our teachers to provide one-on-one, hands-on practical tuition and individually tailor each student’s development of key audiometry skills.
The course will be valuable to those:
No prior qualifications are required to register into the course, however a considerable amount of material is presented, and students who haven’t studied for some years may wish to review study skills and practices.
Students are posted a Course Manual and pre-course assignment about 2-3 weeks prior to the course. The aim of the assignment is to familiarise students with the key course material and to gain marks; the mark from the assignment is added to the marks achieved from the final day exam.
Students will be assessed on the final day of the course with both a Written and Practical Exam.
The Written Exam draws on material from the student manual (posted with the assignment 2-3 weeks before the course). The Practical Exam requires students to independently and accurately conduct a complete hearing test according to specific WorkCover WA protocols. Results will be announced on the final day.
Students who pass the course will receive a Graduation Certificate from The Hearing Company. This certificate allows graduates to apply to WorkCover WA to become an Approved Audiometric Officer (AAO).
While the pass rate on this course is high (over 95%), students who fail either part of the exam will be offered a supplementary assessment, usually on the Friday afternoon of the course. Supplementary assessments undertaken at a later date attract an extra fee, as will any extra tuition or supervision provided by The Hearing Company after the course has finished.
The Hearing Company will notify WorkCover of the names of all graduates which will complete the registration process to become an Approved Audiometric Officer.
The principal Course Convenor is Glenn Johnson, an Occupational Audiologist (hearing specialist) with many years’ experience in clinical practice, teaching, consulting and hearing rehabilitation. Glenn is assisted by several highly capable, experienced and enthusiastic staff including teachers and Skills Coaches who assist with one-on-one supervision.
Comments from students who attended the Audiometric Officer Course:
“This is the best course I’ve attended since university. I found it engaging, interactive and I did not feel bored at all. Very interesting and great presentation! All the Skills Coaches were amazing and easy to understand. I strongly recommend this course for certification in audiometry.” Haziq, Perth, December 2023.
“I really liked the delivery of the course. I found Glenn was an excellent educator. The materials, structure and delivery made it easy to learn and recall information. Great balance of theory and practical. The Skills Coaches were a fantastic support and really developed my skills.” Jacinta, Perth, July 2023
“I would 100% recommend this course to my colleagues. The mix of theory and practical was spot on, as was the revision sessions each day. It was a beautifully presented course with clear outlines and objective. The presenters and Skills Coaches were amazing. They were thorough and consistent while explaining how to improve my testing. Keep up the good work!” Kylie, Ravensthorpe, October 2023
“The course content and delivery were well planned and exceptional. The presenters made it easy to learn. I learned new techniques with otoscopy and now feel much more confident in what I’m doing. This course was extremely well organised, and the presenters were amazing in their wealth of knowledge and style of delivery. I highly recommend The Hearing Company for any training course.” Silpa, Kalgoorlie, December 2022
“This is one of the best courses I have ever attended with excellent materials, presentation and development of practical skills. Feedback from Skills Coaches was hugely valuable in helping me to become an accurate tester. The days went quickly, the short daily quizzes were great.” Naomi, Pinjarra, November 2022
“What an excellent training program! The course materials and skills of the presenters made it easy to learn a lot of information and new skills. I’m not a fan of exams however we covered all the key information during the course and I did surprisingly well. Overall, the course was great. There was a lot of detail, but not overwhelming. The instructors had lots of experience and knowledge and helped me with developing new skills. I highly recommend this course to all practitioners conducting hearing tests at work.” Anthony, Perth, October 2022
“What I liked best were the dynamics of the group, Glenn’s relaxed & fun approach & the hands on. Whilst I initially thought a 5 day course too long for the topic, the pace meant that everyone moved together in their learning without some lagging behind & becoming more anxious.” Janine, Geraldton, April 2022
What do the feedback forms say? Course evaluations from hundreds of students reveals:
In addition to graduating from the Audiometric Officer Course, to become an Approved Audiometric Officer (AAO) students must also complete an application process with WorkCover WA.
To register with WorkCover WA, complete the registration process via an online portal on the WorkCover WA website either before or after attending the Audiometric Officer Course. This process involves entering personal details, undertaking online training and completing a short assessment.
A range of teaching methods are utilised during the course to assist students to learn the key skills, including hands on practice, written exercises, role plays, industry anecdotes, visual and auditory presentations, quizzes, demonstrations and “at-elbow” supervision. We also aim to engage and challenge, and many graduates find the course to be interesting (and even fun!). Our teachers certainly enjoy what they do, and this comes out in the teaching.
We supply all practice equipment including audiometers, otoscopes and consumables.
Lunch, morning tea and afternoon tea will be provided each day.
Course material is drawn from several key audiometry reference documents including:
No, the qualification is Western Australian-specific.
The WA government has very stringent and specific requirements for conducting workplace audiometry and lodging test results, unlike the requirements in other states.
Our 4-day Occupational Audiometry Course provides full compliance with testing requirements outside WA.
In short, there is a lot of material to cover and skills to learn.
Our focus is on ensuring students complete the course with confidence in their new skills and knowledge, and this takes time. We provide multiple one-on-one practice sessions, each building on the previous, until students are capable of independently and accurately completing a full assessment.
The WorkCover WA requirements are quite rigorous, and we need to time to both teach the material and allow time to discuss how to integrate into everyday practice in the workplace.
We acknowledge that people learn at different paces (some much faster than others) and in any group this is a challenge for the teachers. We’ve found that running the course over 5 days allows the majority of students to pass, without being too stressful for less confident learners.
The following fees are payable should a participant withdraw from the course:
Yes, we accept transfers to another person but only within the same course. Deferring a registration to another course (different dates) is regarded as a cancellation.
No, passing the course is not guaranteed although the pass rate is high (95%).
Students must pass a written and practical assessments on the final day of the course to obtain a Graduation Certificate.
To pass the practical assessment students are required to demonstrate “competence” in the key aspects of a conducting a WorkCover WA-specific hearing assessment. The closed-book written assessment is completed during class time. Results are issued on the final afternoon.
Passing the course usually requires some application, effort and study although most people do pass. We draw on over 15 years of experience (and enthusiasm!) with teaching over 1,200 students to design methods and materials to support the majority of students to learn what’s required over 5 days.
No, this is not required although students are welcome to bring equipment if they would like advice on how to use a particular audiometer.
We supply all required practice equipment, including audiometers, otoscopes and consumables.
Yes, the Audiometric Officer Course provides up to 26 hours of contact and tuition, which can be claimed towards CPD requirements.
Public courses are usually conducted at a venue in Floreat (Perth).
We also conduct in-company courses for organisations with multiple employees to be trained. This can work out as a cost-effective and efficient way to upskill a team. Our equipment and teaching personnel are completely portable.
Another course that may be of interest to practices and businesses in WA is the 1-day Audiometry Basics Workshop.
Note: the Audiometry Basics Workshop will not provide sufficient training to prepare students for an application to obtain the qualification of Approved Audiometric Officer (AAO) with WorkCover WA.
The Hearing Company specialises in supporting audiometry practices with professional training, equipment and advice.